Co-pilot might not show up in some of your office apps.

This can simply be by the following 2 solutions:


Option #1 - Update your office license


  1. Open any Office apps, such as Word, excel Outlook, PowerPoint Etc.
  2. Then go to the "Files" and then "Account" in the left panel.
  3. you then click option  "Update license option"
    this should then add the co-pilot icon to your licensed products:




Option #2 - Sign in and out of your office account

  1. Open any Office apps, such as Word, excel Outlook, PowerPoint Etc.
  2. Then go to the "Files" and then "Account" in the left panel.
  3. You then Sign out of your office account.
  4. You then sign in again, on your office account(XXXX@panzerglass.com)


If neither option #1 or #2 works. Please create a Freshserivce ticket: Support : PanzerGlass (freshservice.com)